We only removed the ability to publish and end products on eBay.īrightpearl will continue sending inventory and price updates in real-time and during nightly reconciliation. Will the inventory and price sync continue working as before? No, we only removed listing publishing and ending capabilities. Are you deprecating the entire eBay integration? Now, all listing publishing activities need to happen directly in eBay, via your custom solutions, or via our partner integration with Sellware. The ability to create listing and shipping profiles and publish listings on eBay via Brightpearl was removed, as well as the ability to end or delete an eBay listing directly from Brightpearl. We acknowledge that our solution did not meet the standard that we want to deliver for our customers, so we took the decision to deprecate it in favor of one provided by our partner, Sellware. Keeping it alive meant more customers would have more issues with it. It was meant to be a short-lived stopgap, but ended up being around for years. The eBay listing publishing tool was built a long time ago as a temporary solution during a time when no other solutions were available on the market. Why couldn't you invest in the eBay listing publishing tool? The decision was made to deprecate the listing publishing tool as rewriting our connector required significant engineering effort. Why did you deprecate the functionality?ĮBay introduced a breaking API change on June 30th. The eBay listing tool was a legacy functionality that allowed merchants to publish their products from Brightpearl to eBay. FAQ What was the Brightpearl eBay listing publishing tool? To get started, please reach out to us via and let us know if you would like to be connected with the Sellware team. The platform is called Sellware, which has an integration with Brightpearl for the publishing of products to sales channels, and a number of clients were already successfully using it.īrightpearl and Sellware have entered into a formal partnership, but the contract, billing and onboarding will all be provided by Sellware directly.
However, we conducted a thorough evaluation of the listing vendors on the market and selected a platform which we felt met the needs of the majority of our customers. After weighing different options we decided to deprecate it as of December 31st 2021. The listing publishing tool suffered from various issues and created more problems for customers than providing value. Historically, Brightpearl provided listing publishing capabilities for our eBay integration.
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